Talk to the desk

Questions about a payment, a supplier abroad, KYB or a partnership: write to us and a person from the operations desk replies within a business hour on business days, in English or Russian; Indonesian on request.

Email

support@arkipopay.com

For new requests, documents and anything about an order. Reply within one business day.

@arkipopay

Fastest way to reach the desk during business hours.

Business hours

Monday to Saturday, 09:00–21:00 WITA (Bali, UTC+8)

Registered office

PT Global Payment Gateway
Graha Merdeka, Jalan Merdeka, Sumerta Kelod, Denpasar Timur, Denpasar, Bali 80239, Indonesia

Meetings by appointment. Documents can be signed at the office or delivered electronically.

Legal entity

Arkipo is a trading name of PT Global Payment Gateway, NIB 2412240053279. Full registration details are on the legal information page.

Legal

Other addresses

Complaints: complaints@arkipopay.com
Personal data requests: privacy@arkipopay.com
Security reports: security@arkipopay.com
Partner programme: partners@arkipopay.com

Send a message

Tell us what you need to pay or receive, the currency and the approximate monthly volume. The more concrete the question, the faster the answer.

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